We have created 5 STAGE update process to keep you our customer informed as best we can to your shipment status at all times. This 5 Stage Import update notice process will be updated at below set events, via our On-Line Tracking as well as Email Notifications. Explanations for each of the 5 stages, are explained below.
Please do check our On-Line Tracking frequently for status updates.
Press Here for our On-Line Tracking
Use the Quick Tracking Options, Search by “Ocean Import”
Enter your Schumacher or Origin Agents customer reference number – PRESS Track
1ST UPDATE PENDING ARRIVAL DATE
Vessel transporting your shipment has not yet arrived at port of destination. Estimated dates may change. Vessel arrival dates do change even up to last estimated arrival date, due to many reasons such as weather or delays at previous port.
2ND UPDATE SHIPMENT SUBMITTED TO US CUSTOMS
Your shipment has arrived at USA port of entry. US Customs paperwork has been submitted, awaiting US Customs release. Should your shipment be flagged for intensive Customs inspection/examination, this may take between 1 to 21 days depending on the exam type. Ocean Line Carrier will notify us when exam is completed NOT US Customs Authorities. We receive no ongoing updates or information from US Custom Authorities, so please try to be patient while we work with the inspection warehouse & US Custom Authorities for speedy release & delivery.
3RD UPDATE PENDING DISPATCHED/CUSTOM CLEARED
Your shipment has now cleared US Customs. It has either been dispatched directly to your residence, or for groupage shared container shipments, it has been unloaded at our warehouse pending dispatch to you. Please ensure any additional charges due to Clearance, Inspection, COD, charges, are prepaid to our import cashier prior to dispatch, as this may delay delivery by several days. Payments must be received at least 48 hours before delivery.
4TH UPDATE DISPATCHED
Your shipment has been dispatched to your address. Most locations within 400 miles of the port area will be delivered within 14 days of warehouse receipt. Long distance or out of area zone deliveries may take slightly longer due to transportation coordination.
5TH UPDATE DELIVERED & RECEIVED BY CONSIGNEE
Your shipment has been delivered and received by you the consignee or by your assigned persons/entity. We thank you for your service and look forward to working with you again on your next international relocation.
A range of logistics services to maximize performance without regional restrictions
Hecny has setup the agency services since 1969 and has since enjoyed a good relationship and gained reputation with the airlines. Eyeing the potential in the General Sales Agent (GSA) business, we started subsidiaries to provide a wide range of services to help maximize cargo performance. Export cities include Beijing, Shanghai, Guangzhou, Macau, Sydney, Cairns, Hanoi, Ho Chi Minh and Bangkok.
With over 40 years of service experience, we have established and maintained relationship with more than 20 airlines, integrators and post offices. We have also achieved service commitment for cargo capacity utilization upon 97%.
If you’ve moved before then you’ve probably asked yourself, “How should I pack my household items?” It may seem trivial, but it’s a major component of any relocation if you’re packing yourself.
A list of household goods packing tips could be a long checklist of criteria one might have to go over when considering moving personal goods overseas.
It goes without saying that improper packing is one of the major concerns when it comes to breakages and damage.
Based on our 38 years as an international moving company, we’ve created a comprehensive list of tips for packing household goods to help with any move, overseas or cross country.
We also have a packing video on our Youtube channel from an actual move!
How to Pack Household Goods Safely for Your Move Overseas
Following are some of the basic materials one should consider to use for household packing:
Always insist on using strong boxes to pack the fragile items
Make sure the bottom of the box has additional tape to prevent opening when lifted
Wrap all fragile items individually in bubble wrap or packing paper
Corrugated boxes that can be closed shut are highly recommended to secure your belongings
Plan on using lot of strong packaging tape, labels and markers to clearly identify the content being places in various boxes
Try and use blank newspapers, plastics or bubble wraps to fill the empty spaces in the cartons
Different household goods will have to be handled in different ways to ensure they are secured, correctly packed and can be moved easily.
One could come across all sorts of different household goods varying in shapes, sizes and weights.
Investing time and effort by creating an international moving checklist also helps ease out the entire process. It’s a good practice to reach out to overseas moving companies and seek information from their knowledge database.
Following are some pointers to pack some of the commonly found household items:
Electronics
Remember to unplug all electronics
Refrigerators need to be unplugged 24 hrs prior to loading as they need to drain of excess water and ice
Tape the inner table in a microwave oven so it does not move inside and break the glass door
Check the device manuals for all appliances for any special instructions
Double pack electronics with glass screens safely to ensure they do not break
Kitchenware
Fragile bone china and ceramic kitchenware needs to be packed in bubble wrap
Glass containers and sharp cutlery should be wrapped with extra packaging
Place paper between all plates/bowls/cups and dinnerware to prevent chipping and breaking
Wrap cutlery and utensils together in tight bundles and bubble wrap before putting in boxes
Wine glasses/ vases / crystal pieces etc, should all be double wrapped in paper and bubble wrap
Small Furniture Products
Ensure the edges are fully covered to prevent chipping
Remember to protect the surfaces with a bed sheet to prevent scratches
This furniture will probably be double stacked in the truck and container so all surfaces must be well protected
For a more comprehensive list, read our advice for packing furniture
Other Items
Books can be packed in corrugated boxes – don’t over pack large boxes as books are heavy. Pack in multiple small boxes
International sized bags could be used to pack clothes and shoes
Wardrobe boxes with hangers are available from your service provider
Photo frames can be packed by placing packaging paper between multiple frames
Fine art, pianos, and musical instruments all have unique requirements for packing – please consult your service provider
Packing Household GoodsThe most important thing is to have an in-depth discussion with your shipping consultant while making your initial inquiry.
If you disclose all important information about all the articles that you need moving, it makes the whole process easier to organize from a shipping, packing and loading point of view.
We offer professional and affordable packing services to all our clients who may not have the time to pack themselves.
Remember, moving internationally is a three step process.
Making sure you have all your household goods packed thoroughly, either by yourself or a professional moving crew
Moving these items from the house to the loading warehouse for loading into a container for ocean freight
Careful unpacking of the goods upon arrival at your new destination.
If you are looking for a one stop shop and a company that will manage all three of these aspects and give you peace of mind, or have questions about your international move, Schumacher Cargo Logistics will be happy to work with you.
So what are you waiting for? Request a free overseas moving estimate by calling us today or by completing our quick quote form.